| LUKAS O. RITZEL |
 |
French Version of Online CV for
Lukas O Ritzel – lritzel@hotmail.com
2003 –
on-going: Manager ICT, reporting direct to the schools president
DCT International Hotel and
Business Management School. An international top hotel management school with
bachelor programs in hotel management and culinary diplomas. Yearly 600++
students from 40++ countries
Project
responsibilities:
ICT Management, responsible for ICT planning, implementation and support of
whole ICT structure. Windows 2003 Servers (5), 180++ users (Windows 2000,
XP in 30++ different languages), wireless network, firewall, bandwidth management,
security systems – yearly budget responsibility at CHF 10’000.--++
Project- management, structure, content, design and marketing of all DCT websites; www.culinaryschool.ch, www.dct.ch, www.umass.ch and www.gea1.com – budget responsibility CHF 15’000.—
Structure, implementation and training on Internet marketing, increasing the students who apply through the new websites at 20%++
ICT workshops to management, staff and students. Topics: Globalization, Knowledge Management, ICT, Webmarketing, eLearning
Project
management and planning of new school application for DCT staff and students.
Virtual classroom, alumni intranet, school administrative application –
budget responsibility CHF 65’000.-
Design and implementation of totally new web-enhanced e-learning curriculum
click here
Additionally
active as guest speaker at various international conferences on topics such
as: Knowledge Management, Globalization, eLearning, Change Management, Web
Marketing. Beside I am freelance writer for various ICT and business management
newspapers and journals.
Co-Founder and Infostructure Director – Based in
Prasena
(global consulting company specialized in the integration and optimization
of corporate resources within a fast-changing economic environment)
Responsibilities: Be the organization’s
infostructure architect. In charge of all technical aspects, from web design
to database development, networking, virtual work systems and IT support,
guarantee the efficiency of Prasena’s processes and communication networks.
Identify, test and select the technologies that ensure that both Prasena and
its clients benefit optimally from the Cybernetic Revolution. Manage projects
on Knowledge Management, Creativity and Innovation and eLearning as well as
anything related to Prasena's Infostructure related surveys.
IT Manager GIS and Knowledge Coordinator – Based in
William M. Mercer (American, largest HR consulting
firm worldwide)
Responsibilities: Manage Global Information
Services’ IT team, responsible for Intranet Europe, manage Rewardeurope
website project; manage various internal and external applications in Information
and Consulting.
Achievements: Launch of Rewardeurope
information website, launch of online version of large paper statistics and
information services, design and implementation of a global training program
on HR Management model and software.
IT Manager
William M. Mercer (American, largest HR consulting
firm worldwide)
Responsibilities: Manage Geneva IT team and
IT projects in all business lines in
Achievements: Set-up of a team of IT specialist
in design, network administration and application development to support the
whole Geneva Performance & Reward business. Seminars and training sessions on 3-P Soft in more than 50 countries,
for Mercer consultants as well as external clients.
IT Consultant and Group Trainer – Based in
Corporate
Resources Group (Swiss, international HR Management consulting firm)
Responsibilities: Train and advise internal
management and external clients, head development team of 3-P Soft (HR Management
software).
Achievements: Contribution to the development
of the 3-P Soft, training of management, consultants and analysts within Corporate
Resources Group in the usage of the Expert system 3-P Soft, support and training
of Management in all business applications; multimedia publication on Cybernetic
Revolution and its impact on HR Management.
System Quality Executive Coordinator – Based in
Accor Asia Pacific (French, largest
hotel group worldwide)
Responsibilities: Manage IT projects in hotels
in
Achievements: Set-up of the entire IT infrastructure
of two 5-star Sofitel hotels (
Corporate Training Consultant – Based in
ECC (Thai, largest computer training center
in
Responsibilities: Train trainers and corporate
clients.
Achievements: Creation and management of a Corporate
Training Department (today converted into a successful affiliate company),
improvement of training value, leading to an increase of price from an average
of 10 US$ to US$ 80 per hour; training and coaching of 20 corporate trainers.
IT Project Manager – Based in
HWS and Minerva (Swiss, high schools)
+
Responsibilities: Design evening and weekends
courses for professionals in the usage of computer technology on their job
Achievements: Design and conduct of the first
officially acclaimed IT courses for professionals in
Information Specialist – Based in
Suter & Suter (Swiss, largest
Swiss architectural office)
Responsibilities: Train and support IT users,
trouble-shoot, audit IT structure in the organization and manage IT projects
in
Achievements: Provision of the entire IT support
on business applications as well as CAD for the whole group (500 Users).
Trainer and IT Support – Based in
Ciba Geigy (Swiss,
leading pharmaceutical company)
Responsibilities: Train and support IT users,
handle programming work.
Achievements: Regular
training and support to 50 users.
Database Programmer – Based in
Irman & Termignone (Oracle
SQL programming house)
Responsibilities: Program databases using SQL
based on Oracle.
Achievements: Contribution to the programming
of the whole sport database for the Swiss
Volleyball federation, still in use today.
MOST RECENT:
KM
- Guest professor to UMASS Bachelor class on the topic of Knowledge
Management; Switzerland 2006
GLOBALIZATION
- Guest
Lecture on the Topic of Globalization to students from Johnson & Wales
University (JWU), USA. 2006
Invitation to speak for Tutor Mentor eConference; Chicago, 2005
eLEARNING
- Speaker
at the joined international conference on Learning Organization by AIAER and
King Mongkut University in Bangkok; Thailand 2005
THEMED LEARNING WEEKS - Design and implementation of themed learning terms for international hotel and management school DCT in Switzerland on the topics of Creativity/ Innovation and Globalization; Switzerland 2004
FURTHER:
External Training on Corporate
Usage of IT –
In-house IT User Training –
Design of IT training programs for internal/external use – Global –
1988/Present
Training on 3-P Soft HRM Concept and Expert System – Worldwide
– 1998/01
Conferences and Seminars on the New Economy – Worldwide – 1997/Present
Six month guest lecturer of Organizational Behavior at Bangkok University –
Lecturer
of
Multimedia
Lecturer of Creativity and eLearning for Global Learning
Day, an initiative by Benjamin Franklin
Educational Institute,
Lecture
Contributions to Print/ TV and Internet media – Global
Thai TV appearance
for Channel 11 – Morning
talk on the topic of Creativity together with Dr. Valerie McKenzie
and Dr. BK Passi
Project Manager
of Rewardeurope –
Designer of Mercer’s Intranet
Designer of Mercer’s Public
Website –
Responsible for the 3-P Intranet – Global 2000
Design of Knowledge Sharing Intranet for William M Mercer CIT –
Project Manager of various multimedia products –
Designer and handler of more than 40 multimedia Presentations – Global 1995/Present
Design and implementation of Consulting Suitcase CDs – Global 1997/98
Design of Prasena Site and online
services – Global 2001
Design of Prasena Intranet – Global 2001
Design of Prasena Extranet – Global 2002
Design of Website for Creativity
and Innovation Day South East Asia -Regional 2003
Project Manager of 3-P for Corporate Resources Group, Database, Expert
system, Intranet and Extranet – Global 2000
Project Manager for Europe on Mercer’s International Position
Evaluation System, conceptual development Internet Application –
Project Manager on Mercer’s HR Media Portal, leading a developer team of 4 programmers, concept, development of Database and Interface of Internet Application – Global 2001
Project Manager/ Design and Concept for Prasena Internet,
Extranet,
Virtual Office, Virtual
Conferencing system, Online
Surveys Engine, Analysis tool, Virtual
Presentations, Survey
Teasers
Educational
Background
Baccalaureate Economic section Architecture studies ETH
University in Zurich – 1985 BA Information Science Pilot Project in Thai language studies Amercican University in |
Global
Exposure
Professional missions in 40++ countries Work experience with 70++ nationalities Residence and work in 2 countries Employed by US, German, French,
Swiss and Thai organizations Fluent in German, English, French
and Thai |
LAN
Systems, Enterprise Systems integration and Web Development; Design, Multimedia;
Internet technologies – Intranet, Extranet, Web; Project Management,
Communication, eLearning; Development Life Cycle for Software, Development
Design Specifications, Development Software Architecture, Development Methodology
and Procedures, Project Leadership, Project Resource Management, Creative
People-Technology Management
Information
Systems
LAN. WAN and knowledge management systems, electronic publishing,
web and other design, sound and video editing, support software, communication,
remote access, IT crisis management systems, Human Resources management systems
Very good communication, problem-solving, and analytical skills,
along with flexibility, and the ability to learn quickly. Highly
creative and innovative in a business context. Multicultural
with many years of hands-on experience. Flamboyant
speaker. Experienced project leader for global projects
within physical as well as virtual team environments. Knowledge sharing.
Born on
Married –
No children
Adr: Gartenstrasse
4/ 4106 Therwil BL/ Switzerland
Personal email lritzel@hotmail.com
Phone +41
(0)76 334 1129