Asian Institute of Technology and Prasena presents the OnLine virtual version of their Seminar

'Managing Organizational Change'
a 10 day customized training program for the National Family Planning Coordinating Board of Indonesia

- Pictures of the Event
- Presentations and Presenters with hotlinks for online viewing inclusive speaker notes and email contacts
- Organization and Moderation by Mr. Pradeep Kumar Dash - Senior Program Associate AIT Extension
- CyberTour by Lukas O Ritzel
- Training outline download Word document

Nature, Scope and Forces of Change - Isabelle Michelet - online CV - download presentation - download research paper on Cybrainology
Our society is shifting from the Industrial Era to the Cybernetic Era, a migration stimulated by digital and genetic technologies. Nine main factors of change have profound impacts on the way we live, think and work. Indonesia's BKKBN is affected as a policy maker, as a service supplier, as an organization, and as a community of individual employees.

Creativity and Innovation - Prof Dr BK Passi - online CV
While creative thinking is a vital skill to ensure readiness to change in any circumstances, its importance is compounded today since innovation is at the core of the Cybernetic Revolution.
Creativity Tool Rating - Multiple Intelligence Tool Ranking

Organizational Change - Prof Dr BK Passi - download presentation - online CV
In our fast-changing environment, government agencies, no less than any other type of organizations, are pressurized to question the old ways. In the absence of role models or references, they have no way but to become creative learning organizations.
The aim is to more effectively implement new methods and systems in an ongoing organization. The changes to be managed lie within and are controlled by the organization. However, these internal changes might have been triggered by events originating outside the organization, in what is usually termed "the environment."

Effective Family Planning / Reproductive Health Systems Management in Asia - Dr. Stephen Wheeler King
While genomics are promising us nano-nurses and personalized medicine in a fast approaching future, some populations are still in dire need of mass vaccination and basic medical support. While leading Asian hospitals obtain international accreditations to be competitive in a global world, telemedicine helps isolated villages. Asian health systems must manage the extremes.
In developing countries, wide disparities in the availability and effectiveness of health services are caused by the misallocation of public money to services that are not very cost-effective (such as tertiary-care hospitals), by inequity of access to reasonable-quality essential services (such as immunization, family planning and basic curative care), and by inefficiency in the finance and management of supplies and personnel.
The first challenge for the coming decade is that health systems must flexibly, efficiently and equitably apply known interventions to the current health problems of infectious diseases, malnutrition and reproductive health. The second challenge is to plan and develop the foundations for addressing the emerging problems of non-communicable diseases, such as injuries, cardiovascular disease and depression.

Population and Community development Association, (PDA) - Dr. Stephen Wheeler King
Founded in 1974, PDA is one of Thailand's best established and most diverse non-government organizations. Operating from Bangkok with 16 regional development centers and branch offices in rural Thailand, PDA's programs are based on the belief that local people are best suited to shape and sustain their own development. PDA has pioneered grassroots growth marked by extensive villager involvement not only as beneficiaries but also as planners, managers and leaders.
The organization's defined mission is to assist national and local institutions in Southeast Asia to improve the quality of life of rural poor by initiating integrated health, community development, and environmental conservation projects. PDI implements a variety of projects divided into three main program areas: 1) Integrated Community Development, 2) Reproductive Health, and 3) Population and the Environment.

Key Challenges for BKKBN in the Face of Change - Dr. James Fay - online CV
Like all other countries, Indonesia is more and more impacted by the phenomenon of globalization, in social, economic, political and of course medical areas. Yet, it does have its specific issues. BKKBN must think globally, and act locally. (download Text in Wordformat)
Sample Calculation using IRR function (download Excel sheet)

Vision, Mission, Corporate Culture and Strategy - Prof. Denpong Pollakorn
In the face a changes so far-reaching that every aspect of Indonesian life is affected, the Health Ministry, as a policy-maker, as a public service provider, as an organization, and as a community of employees, must review its vision, mission, corporate values and strategies in order to ensure it will generate optimal value in the future.

Restructuring in the Face of Change - Ms. Suchada Sukhsvasti na Ayudhya
As the rules of competition fast expand to government agencies as well as private organizations, Indonesia's BKKBN should review its organization structure with the view to empower employees, consider outsourcing and teleworking, and overall ensure optimal allocation of responsibilities.

Organization and People Development - Ms. Suchada Sukhsvasti na Ayudhya
In the midst of a very confused socio-economy, Indonesia's BKKBN can refer to only one rule to guide its development: follow the great environment trends and be ready for continuous fast-paced change. Hence its organization's and people's successful development depend on a skill-set very different from what was traditionally required in Government organizations. Competency evaluation and development systems become a must to survive.

Managing Transition / CyberTour Online Exercises - Lukas O Ritzel - online CV
Digital and networked technologies are now indissociable of our lives, as individuals and as professionals. To generate value, Indonesia's BKKBN needs to stimulate an optimal partnership between technologies and people - whether Agency's employees, medical doctors or patients.
Support Links: Thailand and IT - Indian villagers pedal wirless - Alaska wireless - Internet report Indonesia 2001 -

Global Support to Change Management - Lukas O Ritzel - download presentation - online CV
Some people are actually techno-phobic about the intimidating rate of change into a technology driven world. This affects business, education, and even social activities. Your children may know more about the Internet or computer technology than you do, and if they don't, they are either too young or at risk of missing the "boat." Techno-phobia is an anxiety-related disorder that may make people uncomfortable, if not unable to function, in the business world. The competition for dominance in business has driven all the peoples of the world into a race for superiority in high-technology. The rate of this change is increasing exponentially.
Nearly all of the issues in change efforts revolve around people. You can change technologies, but unless people support the new systems, problems are bound to crop up. It is much less expensive to anticipate and work with the social issues than to blindly throw money into systems, and then clean up the mess.

Support Links:
Tacit Knowledge Test - Failed IT projects cost business over £8 million a time - Links to Indonesian Portals

Resistance to Change - Dr. Navin Mathur
Resistance to change is a natural human reaction in time of stressful change. While young generations, technology-savvy and knowledge-oriented, may embrace the Cybernetic Revolution with enthusiasm, others may fear they will be left behind - and in resisting, give reason to their fear. Indonesia's BKKBN Management needs to fight its own resistance and identify and analyze resistance to change among the employees, the doctors and the patients. Symptoms of this stage surface in many negative forms. Increased anger or disagreements or perhaps worse a withdrawal from the team can occur. Productivity goes way down as the team flounders. Personnel complain and begin to work on their resumes. Sickness, accidents, missed work can often increase. People need to come together and communicate not to be isolated with their fears and angers. Managers must realize that even though resistance is not easy, it is a sign that people and the organization is going through the change process.

Transformation Leadership - Dr. Navin Mathur
Undoubtedly, both BKKBN and the entire health sector in Indonesia will soon be transformed beyond recognition. They need to, if they want to remain competitive in a global environment. The Agency's top management will play a key role in leading and guiding the transformation process, building a future-oriented community, and using the most efficient change agents (young generations) to this purpose. This session will explore the differences between coercive power-based leadership and transformational leadership. It will address the personal characteristics, strategic thinking skills, abilities in influencing others, creating inspiring organizational designs, and principles of leading change. Each will be applied to a variety of challenges at the organizational, workgroup/functional, and personal levels. In the end, it is leadership for results - results based on engaged teamwork rather than coercive mercenary models.

Knowledge Management - Ms. Isabelle Michelet and Mr. Lukas O Ritzel - download research paper on knowledge management
Knowledge Management to me is the conversion of individual knowledge to organizational benefit in desperate times when we can't hope to predict what will confront us next. As companies struggle with rapidly changing markets and individuals struggle with information overload, managing the creation, exchange and transformation of knowledge for the business benefit becomes more and more critical.
The most remarkable effect of the Cybernetic Revolution is the shift from tangible assets to knowledge as key economic assets. The impact of such phenomenon is particularly huge on public services providers such as Indonesia's BKKBN. To generate value, the Agency must capture and manage knowledge, and build up the human capital that will constitute its competitive advantage.

E-Learning/ Multichannel learning - Ms. Isabelle Michelet and Mr. Lukas O Ritzel - download research paper on eLearning/ Multichannel learning
As the relevance of traditional education systems is questioned, the whole process of learning is being transformed into 'e-learning', a multi-channel multimedia activity that alone will enable the mass-customized education necessary to help illiterate masses catch up with their environment. Indonesia's BKKBN will need to embrace this concept not only to ensure that its employees become and remain knowledge workers, but also to ensure that Indonesians can fully benefit from medicine/technology partnership.

by www.prasena.com - Dec 2002